Harpalyk Engineering Private Limited ("Harpalyk", "we", "us") respects your privacy. This policy explains what information we collect on harpalyk.com and how we use it.
Information We Collect
- Contact details you submit through our contact, demo, enquiry or dealer registration forms (name, email, phone, city, message).
- Order information when you purchase a product (billing details processed securely by Razorpay — we do not store card numbers).
- Usage data such as pages visited and device type, collected via analytics cookies to improve the website.
How We Use Your Information
- To respond to enquiries, schedule demos and process orders.
- To provide installation, warranty and after-sales support.
- To improve our products, website and customer experience.
- To send service updates you have requested. We do not sell your personal data to third parties.
Data Security & Retention
Your data is stored on secured servers and shared only with service providers required to fulfil your request (e.g., payment gateway, courier). We retain enquiry data only as long as needed to serve you.
Your Rights
You may request access, correction or deletion of your personal data at any time by writing to support@harpalyk.com.
Contact
Harpalyk Engineering Private Limited, Gurugram, Haryana, India · +91-7669563155 · support@harpalyk.com