Shipping Policy
At Harpalyk, we ensure your orders are securely packed and promptly shipped from our warehouse in Gurgaon, Haryana, India. Our goal is to deliver your product in perfect condition and on time.
Estimated Delivery Timelines
Domestic (India-wide):
3 to 7 business days from the date of order confirmation.
Delivery timelines may vary depending on location, courier service, and other logistical factors.
Delivery Timings
- Deliveries are made between 9:00 AM and 8:00 PM, Monday to Saturday.
- A signature is required upon delivery for verification.
- If you’re unavailable at the time of delivery, please ensure an authorized person such as a family member, colleague, or neighbor is available to receive the parcel.
Shipping Charges
Shipping and handling charges are calculated based on:
• Product category
• Packaging type
• Size and volume
• Destination location
Exact shipping costs will be shown at checkout before you make your payment.
Claims for Shortages or Damages
If you receive a shipment that is incomplete or damaged, please contact our customer support team on the same day of delivery.
We’ll ensure a prompt resolution to your issue.
Important Notice on Delivery Delays
Due to factors beyond our control, delivery partners may occasionally face delays. While we aim for timely deliveries, we recommend placing your orders early if you have a deadline.
Even if your shipment is delayed, we guarantee that it will reach you safely.
We appreciate your understanding and patience.
Need Help?
For questions or support, please contact our customer service team at:
Email: support@harpalyk.com
Call Us: +91-7669563155
Working Hours: Monday to Friday, 9:30 AM – 5:00 PM